Legal

Privacy Policy

Last updated: May 28, 2026

Our Commitment to Privacy

At Eclipse Proxy, operated by EclipseData LLC (a Wyoming limited liability company), we are committed to protecting your privacy and maintaining the highest standards of data protection. This Privacy Policy explains how we collect, use, and safeguard your information when you use our proxy services. We operate a reseller model and do not own or operate the underlying proxy infrastructure.

Information We Collect

We collect minimal information necessary to provide our services:

Account Information

Email address, username, and encrypted password for account creation and authentication.

Payment Information

We do not store, process, or have access to payment card data. Payment processors (Stripe and cryptocurrency processors) handle all payment information directly. We only retain transaction references necessary for billing and support.

Proxy Activity

We do not log, monitor, record, or store any information about what you access through the proxy service, the websites you visit, or the content you view.

Technical Information

Browser type and device information for security purposes. We do not store IP addresses.

How We Use Your Information

We use your information solely for the following purposes:

  • Providing and maintaining our proxy services
  • Processing payments and managing your account
  • Ensuring network security and preventing abuse
  • Communicating important service updates or support responses
  • Analyzing website performance and user behavior (Vercel Analytics)
  • Tracking referral program participation
  • Providing customer support via Intercom
  • Complying with legal obligations when required by law

Privacy-First Guarantees

Our Commitments

No Activity Logging: We do not log, monitor, or store any user browsing activity, traffic content, or accessed websites.
No Payment Data Storage: Payment processors handle all payment information. We never store credit cards, bank details, or wallet addresses.
Minimal Data Collection: We collect only essential information required for account management and service operation.
No Data Selling: We never sell, rent, or share your personal data with third parties.
Secure Infrastructure: All systems are secured with enterprise-grade encryption and security measures.
Data Minimization: We retain information only as long as required for service operation and legal compliance.

Third-Party Infrastructure

As a reseller, we do not operate the underlying proxy infrastructure. When you connect through our service, the actual proxy connections are provided by third-party infrastructure operators. EclipseData LLC does not have access to or control over any traffic flowing through these third-party networks. Your activity through the proxy itself is governed by the terms of the underlying infrastructure providers, not by us.

Data Sharing & Disclosure

We do not sell or share your personal information with third parties. Limited disclosure may occur only in these circumstances:

  • Service Providers: Trusted partners who help us operate our services under strict confidentiality agreements.
  • Legal Requirements: When required by valid legal processes, court orders, or to comply with applicable laws.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, users will be notified of any changes.
  • Security Protection: To protect the rights, property, or safety of Eclipse Proxy, our users, or the public.

Data Security

We implement robust security measures to protect your information, including encryption in transit and at rest, regular security audits, access controls, and secure data centers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access

Request a copy of the personal information we hold about you.

Correction

Request correction of inaccurate or incomplete information.

Deletion

Request deletion of your personal information (subject to legal obligations).

Portability

Request transfer of your data to another service provider.

Objection

Object to certain processing activities.

Withdrawal

Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at [email protected].

International Compliance

Eclipse Proxy operates in compliance with international privacy laws, including GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and other applicable privacy regulations. We regularly review and update our practices to ensure continued compliance with evolving privacy laws.

Third-Party Services & Analytics

We use the following third-party services to enhance your experience:

Vercel Analytics

Tracks page views, user interactions, and performance metrics to improve the website. Data is anonymized and aggregated.

Intercom

Provides customer support messaging. Intercom stores your conversation history to help our support team assist you better.

Google reCAPTCHA

Protects our forms from spam and automated abuse. Refer to Google's privacy policy for how reCAPTCHA data is handled.

See our Cookie Policy for more details on how these services use cookies.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Company:EclipseData LLC, Wyoming
Email:[email protected]
General Support:[email protected]
Compliance Team:[email protected]

We will respond to privacy-related inquiries within 30 days in accordance with applicable laws.